Author:Pei-Chun Lai
KeyphrasesAntecedents vs. Consequences, Association Rules (ARs), attribution theory, Cambodia, Data Mining Algorithms (DMAs), Decision Tree (DT), eWOM, Geographical characteristics, Hotel class, Online Complaining Attributes (OCAs), Online Complaining Behavior (OCB)2, online reviews, posting behaviour, rule-based machine learning, service quality, Star-Rated Hotel. |