Author:Mario Gabriel Peralta

Publications

Keyphrases

Accessibility, Analysis of data, business process2, Businnes Process Model, Businness Process, Cloud Computing, communication channels, continuous logic, Customer life cycle, Customer relations, Digital Transformation2, document management, evaluation strategies, Fuzzy Logic, human-centered design, indicators, interaction, measurement strategy, metrics2, performance indicators2, process quality, quality metrics, quality model2, Smart City, Software product quality, Strategy, user experience, workflow, Workflow Management Systems.